We're here to help.

We offer free ground shipping and free return shipping for all orders in the U.S. via the United States Postal Service or UPS. 

We design and tailor your personal garments at our San Francisco studio and ship them to you in less than one week. Depending on where you are located in the U.S., ground shipping takes 2-5 days after the ship date.

We also offer expedited one-day and two-day shipping services through UPS. For orders received before 1:00 pm PT, you will receive one-day shipping orders in 5-6 business days, and 2-day shipping orders in 6-7 business days. Please note that expedited orders are not shipped or delivered on weekends or holidays.

FAQs

Do you ship internationally?

Yes. We ship internationally via the United States Postal Service. Our shipping rates are calculated at checkout and are dependent on your country. You are responsible to pay for customs duties and fees upon delivery.

How long will it take to get my order?

Our design and personal tailoring is less than a week, and then we ship the package directly to your door from our San Francisco studio. If you are based in California or on the West Coast, you will receive your order in 4-5 business days. For East coast orders, please expect 5-10 business days for delivery.

Can I get my order faster?

Our design and personal tailoring process is less than one week, and we offer expedited shipping options. If you place your order before 1:00 pm PT, and select one-day shipping, you will receive your order in 5-6 business days. If you select 2-day shipping, you will receive your order in 6-7 business days.

Do you ship to PO boxes?

Yes, we ship via the U.S. postal service, so we ship to PO Boxes. However, UPS does not offer expedited shipping to P.O. boxes.

Contact Us