We're here to help.
We create each custom-made garment to perfectly fit and flatter your one-of-a kind shape and exact measurements.
Here's how it works:
- Customize your style from our full collection of beautiful, wardrobe essentials.
- After you checkout, we'll text your secure link to our mobile scanning studio. Just wear tight fit clothing, click the link, prop your phone on a table (or grab a friend to help), and take two photos. The photos auto-generate your measurements and are then auto-deleted. The photos will never be shared or used.
- Not into photos? No problem. Just send us an email and we'll email you a diagram with the measurements we need. We'll also send you a measuring tape if you need one!
Our patent-pending technology, fit analysts, and expert seamstresses use your individual measurements to create your one-of-a kind, beautifully fit garments in our zero-waste Nevada sewing studio.
Each piece is backed by our Lifetime Fit Guarantee and our high quality craftsmanship that lasts. If you don't love your fit the first time, for full price items, we'll give you a $30 tailoring credit to make your final adjustments with a local tailor.
Still not in love? You can return your piece for a refund within 30 days, and we will deduct the $19.99 return shipping and handling costs. Your return will be washed, altered, and donated to a woman at Dress for Success who just landed a job.
If your body changes over time and your piece is still wearable, we’ll alter your piece for free! You only pay for shipping.
Sale and discounted items are final sale and cannot be returned, sent back to us for alterations, exchanged for another piece, or receive a local tailoring credit.
Reach out at: hi@redthreadcollection.com
FAQs
Why don’t you have sizes?
Our mission is to help all women look and feel amazing every day through beautifully fit clothing. Since women all have unique body shapes, we design and tailor our garments to fit each individual woman. With out patent-pending technology and USA sewing studio, we pioneered a new way to eliminate traditional apparel sizes and create individually tailored garments, from just two photos, in 1-2 weeks.
How do you know my measurements?
With just two phone photos, our mobile scanning studio enables us to build a 3D body model and capture your key measurements to create your unique garment, perfectly fit for you.
Where do my data and photos go?
Your photos are uploaded to a data encrypted, secure server, that we call “The Vault.” We use the photos to build a 3D body model, analyze the measurements, and then we delete the photos. We take privacy very seriously. Your photos are never used or shared in any way.
Do I have to take photos every time I order?
Once we have your measurements and pattern on file, re-ordering is a breeze! However, if your body has possibly changed and you want to take new measurements, we'll text you a new link to take two photos.
What if I don’t want to take the photos, or I can’t get the web site to work?
Our mobile scanning studio is the best way for us to capture measurements accurately, and design and create your beautifully fit garments. However, if you're not into photos, please reach out to us! With a friend and a measuring tape, we will work with you to get the right measurements for your unique garment. hi@redthreadcollection.com